Refund policy

Refund Policy:

Thank you for choosing T-harness OEM integration. We take great pride in delivering high-quality items that meet or exceed customer expectations. Due to the nature of our business, we have implemented a strict no refund policy. Once a purchase is made, it is considered final and non-refundable.

We encourage our customers to carefully review product specifications, compatibility information, and ensure that their requirements align with the purchased items before placing an order. In the event of any concerns or questions, we are more than happy to provide detailed information and assistance to facilitate an informed purchase decision.

Exceptions to this policy will only be considered in cases of proven product defects. In such instances, we kindly request that customers promptly contact our customer service team within 48hr from the date of receipt to initiate the appropriate resolution process via email at Support@t-harness.com.

We appreciate your understanding and cooperation in adhering to our no refund policy. Our aim is to maintain the highest standards of customer satisfaction and provide reliable products that enhance your audio experience. Should you have any further questions or require clarification regarding this policy, please do not hesitate to contact us.

Damages and issues

Disclaimer:

We would like to emphasize that we are not responsible for any damage, loss, or injury resulting from improper or negligent handling, installation, or usage of our T-harness and wire products. It is essential to exercise caution and follow recommended guidelines during the installation and operation of these items.

We strongly advise our customers to consult professional technicians or qualified installers for assistance, especially if they are unfamiliar with car audio systems or electrical work. Any damage caused by misuse, mishandling, or negligence is solely the responsibility of the purchaser.

While we strive to provide accurate product information and support, it is the customer's responsibility to ensure that the products are compatible with their specific vehicle and audio setup. Any issues arising from incompatibility or failure to adhere to installation instructions are not covered under our warranty or refund policy.

We urge customers to exercise good judgment, seek expert advice when needed, and always prioritize safety when dealing with electrical components. By purchasing our T-harness and wire products, you acknowledge and accept these terms and release us from any liability for damages resulting from your actions or negligence.

If you have any concerns or require further clarification, please reach out to our customer service team, who will be happy to assist you.